Privacy policy.

Privacy Policy

Effective Date: 2 October 2023

This Privacy Policy outlines how we, markian.com.au (referred to as the "Site" or "we"), collect, use, and disclose your Personal Information when you visit or make purchases from our Site. We value your privacy and are committed to protecting your personal data.

1. Collecting Personal Information

When you access our Site, we automatically collect certain information about your device, your interactions with the Site, and the information required to process your purchases. We may also collect additional data when you contact us for customer support. "Personal Information" in this Privacy Policy refers to any data that can uniquely identify an individual. Below is a list of the Personal Information we collect and the purposes for which we collect it:

Device Information:

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the Site.

  • Purpose of collection: To ensure accurate loading of the Site and perform analytics to optimize its functionality.

  • Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels, among other tracking technologies.

Order Information:

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection: To provide products or services, process payments, arrange shipping, send invoices and order confirmations, communicate with you, screen orders for potential risks or fraud, and provide information or advertising based on your preferences.

  • Source of collection: Information provided by you during the purchase process.

Customer Support Information:

  • Examples of Personal Information collected: Information relevant to providing customer support.

  • Purpose of collection: To offer customer support services.

  • Source of collection: Information provided by you when seeking customer support.

Other Information:

  • [Insert any other types of information you collect, such as offline data or purchased marketing data/lists.]

Minors

Our Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you believe that your child has provided us with Personal Information, please contact us at [Insert Contact Information] to request its deletion.

2. Sharing Personal Information

We share your Personal Information with service providers to assist us in delivering our services and fulfilling our contractual obligations to you. For example:

  • We use Shopify and Squarespace to power our online store. You can review how Shopify uses your Personal Information here and Squarespace's privacy practices here.

  • We may disclose your Personal Information to comply with applicable laws and regulations, respond to legal requests (such as subpoenas or search warrants), or protect our rights and interests.

  • [Insert information about any other service providers you use.]

3. Behavioral Advertising

As outlined above, we utilize your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. This may include:

  • [Insert details about specific third-party services used for targeted advertising.]

  • For more information on how targeted advertising works and to opt-out, visit the Network Advertising Initiative's educational page here.

You can also opt out of targeted advertising by:

  • [Include opt-out links for relevant advertising services you use.]

4. Using Personal Information

We use your Personal Information to provide you with our services, including offering products for sale, processing payments, shipping orders, and keeping you informed about new products, services, and promotions.

5. Legal Basis for Processing (Applicable to EEA Residents)

For residents of the European Economic Area (EEA), we process your Personal Information under the following lawful bases, as applicable:

  • Your consent

  • The performance of a contract between you and the Site

  • Compliance with legal obligations

  • Protecting vital interests

  • Tasks carried out in the public interest

  • Pursuing our legitimate interests, provided they do not override your fundamental rights and freedoms

6. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless you request its erasure. To learn more about your right to erasure, refer to the "Your Rights" section below.

7. Automated Decision-Making

We [do/do not] engage in fully automated decision-making, including profiling, that has a legal or significant effect on you. Our processor, Shopify, uses limited automated decision-making to prevent fraud, which does not have a legal or significant effect on you.

8. Selling Personal Information (CCPA)

Our Site may sell Personal Information as defined by the California Consumer Privacy Act of 2018 (CCPA). [Insert details regarding categories of information sold, opt-out instructions, handling of information from minors, and any provided incentives.]

9. Your Rights

Rights Under GDPR (Applicable to EEA Residents)

If you are an EEA resident, you have the following rights concerning your Personal Information:

  • Access to your Personal Information

  • Portability of your Personal Information

  • Correction, updating, or erasure of your Personal Information

  • Objecting to automated decision-making

To exercise these rights, please contact us through the provided contact information. Your Personal Information may be processed in Ireland and transferred outside of Europe, including to Canada and the United States, for storage and further processing.

Rights Under CCPA (Applicable to California Residents)

If you are a California resident, you have the right to:

  • Access your Personal Information (Right to Know)

  • Port your Personal Information to another service (Right to Data Portability)

  • Request correction, updating, or erasure of your Personal Information

  • Designate an authorized agent to submit requests on your behalf

To exercise these rights or designate an authorized agent, please contact us through the provided contact information.

10. Cookies

We use various cookies, including functional, performance, advertising, and social media or content cookies, to enhance your browsing experience and provide our services. For more information about the types of cookies we use and how to manage them, please refer to our [Cookie Policy](link to Cookie Policy).

11. Do Not Track

We do not alter our data collection and usage practices in response to "Do Not Track" signals from browsers, as there is no consistent industry understanding of how to respond to such signals.

12. Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy regularly for updates.

13. Contact Information

For questions, complaints, or requests related to your privacy, please contact us by email at admin@markian.com.au or by mail at:

Markian Pty Ltd 16 Forge Close, Brisbane QLD Australia

14. Supervisory Authority (Applicable to EEA Residents)

If you are dissatisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. Contact your local data protection authority or our supervisory authority admin@markian.com.au for further assistance.

Last Updated: 2 October 2023